The room was clean, but the furnishings looked tired and outdated.

The staff were exceptionally friendly and eager to help.

The bathroom showed signs of wear and could use an update.

The hotel was a great base for exploring Kent, with cleanliness and enough space for our family, including our dog. We especially enjoyed the fantastic breakfast. the caffetière coffee was a lovely touch. Nice staff who really made the stay pleasant.

In my wife’s opinion, the parking is a hassle and could use improvement for families.

The breakfast was fab with a proper full English that hit the spot, and the staff really made us feel at home – super helpful and friendly! Plus, the location's a stone's throw from town and a mini library keeps the vibes relaxed.

Had a great time with my friends! We visited the local theatre and explored nearby restaurants. The staff was super friendly and helpful, and the breakfasts were solid. Having parking available was a huge plus too!

The decor was a bit dated, showing signs of wear here and there.

Close proximity to town center makes for easy access to shops and cafes—just a one-minute stroll. Parking onsite provides a stress-free arrival for those visiting by vehicle.

Rooms show signs of wear. outdated decor and furnishings might not suit everyone's taste, with some guests noting the lack of freshness in the upholstery. Noise from the street can disrupt sleep, especially in front-facing rooms. light sleepers may find this bothersome. Breakfast choices are limited, and while the cooked options are decent, a wider selection like fruit or pastries would be welcome.

Great location and clean room, but extremely hot top floor without air conditioning.

i had a pleasant stay at russell! it's conveniently located just a ten-minute walk from the station and opposite a lovely common. the twin room was comfortable with all the usual facilities, and the early breakfast offered a superb choice, which I really appreciated.

the bathroom could use some refurbishment.

The stay was marked by a convenient location, just a short walk from the station, and a comfortable twin room providing all necessary amenities. The staff stood out for their helpfulness, assisting with luggage and special requests. the breakfast options lacked variety, offering limited selection which was disappointing when hoping for healthier choices like natural yogurt.

this was a really charm hotel with an old skool vibe. loved the clean room, comfy bed, n the staff were super nice n helpful. breakfast was fab, with muesli n granola. only 4 mins walk to town, so location was great.

only complaint is the parking can be tricky, n the place is a bit dated overall.

i stayed in the annexe and it was really comfy with a kitchenette, super handy for making snacks. the bathroom was all new and nice, with a freestanding bath and good shower! also, the staff were so friendly and helpful, like they truly wanted to make my stay better. brekkie was delish, lots to choose from, and the location is just perfect for walking around town. definitely a lil gem in tunbridge wells!

but the parking was a bit tight and it's kinda noisy at times with traffic outside. also, the decor could use a little update.

I had a lovely stay! The location is perfect, just a few minutes from town. 💖 The only downside was that the bathroom could use a little update. a cozy and charming place!

great location with room for improvement

The breakfast options were excellent, especially the fresh pastries which added a delightful touch. The staff members were exceptionally attentive, making our family feel genuinely welcomed during our two-night stay.

The room, while spacious, felt a bit outdated in decor.

i loved my stay at russell! it has an old-fashioned charm that just makes you feel at home. the staff were so helpful and friendly, truly going out of their way to please. the paintings in the hotel added a lovely touch, and the breakfast was fantastic with muesli and granola available. it's just a 4-minute walk to the town center!

totally recommend

Free parking and comfy bed, but tired decor needs updating.